If your developer is not ‘activated’ with NHQB on or before you reserved your new home, you will not be covered by the New Homes Quality Code and therefore will not be eligible to use the New Homes Ombudsman Service. You will, however, still be protected through another consumer code. Your developer should let you know which consumer code covers your home and how to contact them for support.
Before you apply
Before commencing your application to become a registered developer with the New Homes Quality Board, please watch this short video. It contains important guidance that will help you complete the application correctly.