The Building Safety Bill became law in April 2022. This legislation gives the Government the power to introduce a statutory (legally required) consumer code and ombudsman.
The government has confirmed its intention to introduce this, but there is currently no set timeframe for when these powers will be used.
In the meantime, all developers are encouraged to register with NHQB. This helps show that the New Homes Quality Code is already providing stronger protections for customers buying new homes, while also giving developers a way to demonstrate their commitment to quality and customer care through the independent New Homes Ombudsman Service.