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The Code
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Information

Overview
Why join?
Fees
How to apply

Useful information

The Code
Pre-completion Inspection Checklist (House)
Pre-completion Inspection Checklist (Apartment)

FAQs

Do developers have to pay the compensation that the Ombudsman may decide is due to the customer?
Are the 56 days before a customer can make an Ombudsman complaint, working days or calendar days?
Are NHOS decisions final?

Helpful links:

New Homes Ombudsmans Service

Citizens Advice

Information

Overview
Am I covered?
How am I protected?

Useful information

The Code
A guide to settling into your new home
A homeowner guide to snagging
Your guide to buying a new home
Pre-completion Inspection Checklist (House)
Pre-completion Inspection Checklist (Apartment)

FAQs

Are shared ownership homes covered by the New Homes Quality Code?
How does the New Homes Quality Board relate to the Building Safety Bill?
Is the NHQB independent?

Helpful links:

New Homes Ombudsmans Service

Citizens Advice

Before you apply

Before commencing your application to become a registered developer with the New Homes Quality Board, please watch this short video. It contains important guidance that will help you complete the application correctly.

Continue to application

Faq Category: Resources

Do we have to use the resources provided by the NHQB?

Using templates and resources provided by the NHQB should help achieve and maintain compliance.

Using templates and resources provided by the NHQB should help achieve and maintain compliance.

Read More: Do we have to use the resources provided by the NHQB?
How can I access resources to help me activate with the Code?

Resources are available on the developer portal. You will receive access to resources once payment of the application invoice is received.

Resources are available on the developer portal. You will receive access to…

Read More: How can I access resources to help me activate with the Code?

Cyber Essentials

Cyber Essentials

Registered address

New Homes Quality Board Limited
66 Paul Street
London
EC2A 4NA

[email protected]

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