News

Read the latest news, reports, and guidance from the New Homes Quality Board.

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Featured news

L&Q becomes first G15 housing association to adopt Shared Ownership Code

Articles

One of the UK’s largest providers of shared ownership homes, L&Q, has become the first G15 housing association to adopt the Shared Ownership…

One of the UK’s largest providers of shared ownership homes,…

Articles

Read More: L&Q becomes first G15 housing association to adopt Shared Ownership Code
NHQB partners with Fabian Society on research into first-time buyers, quality and consumer outcomes

Articles

New research from the Fabian Housing Centre explores the barriers facing first-time buyers and the importance of strong consumer outcomes as housing delivery…

New research from the Fabian Housing Centre explores the barriers…

Articles

Read More: NHQB partners with Fabian Society on research into first-time buyers, quality and consumer outcomes

Latest news

NHQB appointed as Code Operator for Shared Ownership Code

Articles

Summary: The New Homes Quality Board (NHQB) has been appointed as the Code…

Summary: The New Homes Quality Board (NHQB) has been appointed…

7 December 2025
Read More: NHQB appointed as Code Operator for Shared Ownership Code
NHQB appoints Board to oversee Shared Ownership Code

Articles

The New Homes Quality Board (NHQB) has appointed a new Board to oversee…

The New Homes Quality Board (NHQB) has appointed a new…

2 December 2025
Read More: NHQB appoints Board to oversee Shared Ownership Code
Spring / Summer 2025 Newsletter

Newsletter

A message from the Chair, Rob Brighouse Welcome to our Spring / Summer…

A message from the Chair, Rob Brighouse Welcome to our…

19 May 2025
Read More: Spring / Summer 2025 Newsletter
Annual review of NHQB fees for 2025-2026

Articles

Summary: We are pleased to confirm that following a comprehensive Fee Review for…

Summary: We are pleased to confirm that following a comprehensive…

15 May 2025
Read More: Annual review of NHQB fees for 2025-2026
New consumer guide launched to help new homebuyers

Articles

Summary: We are pleased to confirm the release of our latest guide for…

Summary: We are pleased to confirm the release of our…

9 May 2025
Read More: New consumer guide launched to help new homebuyers
NHQB 2024 Impact Report sets out key achievements and future priorities

Impact Report

Summary: The New Homes Quality Board (NHQB) has published its 2024 Impact Report,…

Summary: The New Homes Quality Board (NHQB) has published its…

5 March 2025
Read More: NHQB 2024 Impact Report sets out key achievements and future priorities
NHQB publishes House Builder Customer Satisfaction survey results

Articles

Summary: Customers looking to purchase a new build home can now see how…

Summary: Customers looking to purchase a new build home can…

27 January 2025
Read More: NHQB publishes House Builder Customer Satisfaction survey results
New Homes Quality Board launches consultation on Code of Practice

Articles

Code consultation opens to seek feedback on proposed changes The New Homes Quality…

Code consultation opens to seek feedback on proposed changes The…

30 September 2024
Read More: New Homes Quality Board launches consultation on Code of Practice
Lewis Shand Smith appointed Chair of the Code Council

Articles

As part of our commitment to reviewing the New Homes Quality Code, we…

As part of our commitment to reviewing the New Homes…

7 September 2023
Read More: Lewis Shand Smith appointed Chair of the Code Council

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Resources

For downloadable resources and documents, such as our homebuyer guides, visit our resources page.

For homebuyers

For developers

Do developers have to pay the compensation that the Ombudsman may decide is due to the customer?

Are the 56 days before a customer can make an Ombudsman complaint, working days or calendar days?

Are NHOS decisions final?

Are shared ownership homes covered by the New Homes Quality Code?

How does the New Homes Quality Board relate to the Building Safety Bill?

Is the NHQB independent?

L&Q becomes first G15 housing association to adopt Shared Ownership Code

NHQB partners with Fabian Society on research into first-time buyers, quality and consumer outcomes

NHQB appointed as Code Operator for Shared Ownership Code

NHQB appoints Board to oversee Shared Ownership Code

Annual review of NHQB fees for 2025-2026

New consumer guide launched to help new homebuyers

NHQB 2024 Impact Report sets out key achievements and future priorities

NHQB publishes House Builder Customer Satisfaction survey results

New Homes Quality Board launches consultation on Code of Practice

Lewis Shand Smith appointed Chair of the Code Council