Useful information for homebuyers
We provide a range of helpful information for new homebuyers, including guidance on what customers should expect when buying, moving to, and settling into their new home.
The New Homes Quality Code
Read the full New Homes Quality Code to understand what it requires registered developers to do, and how customers are protected by the Code.
Downloadable versions
For homes reserved from 2 March 2026.
For homes reserved before 2 March 2026.
Homebuyer resources
A guide to settling into your new home
A guide to what to expect when moving into a new build home, helping you understand the settling-in period and how to manage your home effectively.
A homeowner guide to snagging
What is snagging? What’s the difference between a snag and a defect, and what can you do about it? Our guide has the answers.
Your guide to buying a new home
From reservation fees and optional extras to pre-completion inspections, this guide covers everything you need to consider when buying a new build home.
Pre-completion Inspection Checklist (Apartment)
For homebuyers who have opted to carry out the pre‑completion inspection themselves, please download and use this checklist to inspect an apartment.
Pre-completion Inspection Checklist (House)
For homebuyers who have opted to carry out the pre‑completion inspection themselves, please download and use this checklist to inspect a house.