“Our purpose as a responsible developer is to work in partnership to deliver sustainable homes, communities, and social value, leaving a legacy of places people love. The New Homes Quality Code reflects our commitment to our purpose. It is essential for Vistry to embrace and be challenged independently in the quality of the homes we build and the customer service we provide. We are thankful that the New Homes Quality Board established the Code and set-up the independent New Homes Ombudsman Service to provide the much-needed independent rigour and accountability that ultimately supports customers and helps us to continuously improve.”
Greg Fitzgerald
Executive Chair and Chief Executive Officer
Vistry