Our Work

 

The NHQB has an essential role to play at the centre of the new framework. It will:

 

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Appoint and oversee the performance of the independent New Homes Ombudsman Service.

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Provide support and information to consumers and industry.

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Hold the register of developers of new build homes.

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Collect fees from developers to fund the new arrangements.

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Discipline and sanction poorly performing developers.

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Report and publish details on industry performance.