News

The New Homes Quality Board (NHQB) is pleased to announce the release of its Complaints Management best practice guide. This guide aims to help developers improve their complaints handling processes.  

The New Homes Quality Board (NHQB) has launched a consultation on the New Homes Quality Code. This code of practice aims to drive improved quality and customer service from new homes developers.

This week the NHQB hosted an event at the Labour Party conference 2024.

NHQB attending upcoming Labour Party and Conservative Party Conferences

Each year, we review our fees for developers, taking account of the feedback we have received from developers over the course of the year, plus challenges in the operating environment and any particular issues experienced by different sized developers.