News

The New Homes Quality Board (NHQB) is pleased to announce that more than 50% of all new homes sold in England, Scotland and Wales are now protected by the New Homes Quality Code (NHQC).

The first meeting to start the review of the New Homes Quality Code has been held by the Code Council on 26 March in London.

A clear and resounding message from attendees at the Parliamentary Roundtable ‘Building Consumer Confidence in New Homes’ was echoed across the room in favour of the New Homes Quality Code (NHQC) and the New Homes Ombudsman Service (NHOS) becoming statutory. This is to make sure consumers are provided with consistent levels of protection and to raise the quality of new homes throughout the UK.

Emma Toms has been appointed as Chief Executive of the New Homes Quality Board (NHQB) with effect from 1 March 2024.

The New Homes Quality Board (NHQB) welcomes the recommendations for a single mandatory consumer code for all housebuilders operating in Great Britain and for the New Homes Ombudsman Service (NHOS) to be activated, as part of the Competition and Markets Authority’s (CMA) Housebuilding Market Study final report, published on 26 February 2024.

The Housing Ombudsman Service has signed a Memorandum of Understanding (MoU) with the New Homes Ombudsman setting out how the two bodies will work with each other.