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The customer complained that the time taken by the developer to repair their front door was frustrating and they consider the delays unnecessary.

The customer complained that they could hear noise through the property's party wall and were concerned that their property had not been built to standard.

The customer complained that when they moved into the property, they noticed that a mastic bead had been applied around the perimeter of the Amtico flooring.

The customer complained that they were misled when they purchased their property and that the developer was only concerned with completing the sale.

The customer complains that they have been treated unfairly by the developer who re-marketed the home they had reserved, although exchange of contracts and legal completion were imminent.

The customer reserved a show home at a price which they thought reflected the value of the property, together with an additional sum for its contents. However, their mortgage valuation was considerably less than the price agreed, and although the developer paid for a second valuation to progress the sale, this was also below the agreed sale price.

The customer complained that they were unable to complete their purchase because of changes in the build programme and because the developer served the completion notice after the expiry of their mortgage offer.